Shipping days are Monday thru Friday.

All packages are insured against loss or damage.
All orders are processed and shipped within three business days, excluding holiday weekends and backorders.

Standard shipping selection is for shipments using United States Postal Service (USPS) and based upon the product(s) weight.

  1. If an order is more than 2 lbs. of shipping weight or contains aerosols, it will be shipped by ground.
  2. Most items shipped by USPS(2 lbs. or less) go by priority mail at standard rates plus handling.
  3. There will be an additional charge for Next Business Day or 2nd Business Day or 3 Day Select Business Day shipping choices.
  4. All delivery times are guaranteed for UPS express shipments if so selected.
  5. No aerosols may be shipped to Hawaii , Alaska or APO address. It is against air regulations.
  6. Products restricted by state and / or federal laws will not be shipped to selected states due to EPA regulations.

If you choose express options, please summit all orders before 1:00 PM Eastern Standard Time (New York / Washington DC / Orlando time zones) in order to be processed the same day. Please note-No aerosols may be sent by Next Day, 2nd Business Day or 3 Day express due to federal air regulations

All orders are shipped within three business days (excluding holiday weekends), unless a product is on backorder (please refer to Backorders and Returns for more information).

  • We do ship by mail on some items, however most shipments require a street address for shipping by UPS , please include a street address as well if you are using a PO Box.
  • Please include suite or apt. numbers.
  • There may be an extra charge for APO addresses. We will e mail the extra shipping charge if applicable

Wrong Address Charges

Please check your address carefully before your final submission of your order online.

There will be a $10.00 charge to locate the package for delivery if there is an incorrect address. We do verify zip codes and will attempt to contact you if the address is in question to avoid such charges. However if there is an incorrect shipping address submitted online and our shipping carrier charges us, we will need to pass the charge along.

If you do enter an incorrect address and it is accidently sent to another location and cannot be recovered you will be charged the full order price if you wish to replace the order. We are not responsible for information entered incorrectly by the customer.

If any of the items you have ordered is not available for immediate shipment, you will be notified by email of the estimated release date.

Please note: Aerosol products and some live traps can be shipped by GROUND ONLY.
If your order has been damaged or lost while shipping please notify us immediately at by calling our service department at 407-292-4816 so we may send you a replacement. We may require that you return the damaged items before a replacement can be issued.

For shipping cost or questions please email us :
E mail or call us at 407-292-4800.
Some of the pesticides are not registered for use in Canada, therefore we restrict all importation of pesticides into Canada from our store.
Some states will exceed National EPA restrictions by their state regulations on pesticide products. These states have further restrictions. We have noted these states with the restricted products in compliance with State Regulations. Most notably affected are the states of New York, Connecticut and Vermont.